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Customer Service
Please contact us via email, our address is wecare@redtiderelief.org
Once we have shipped your order we will send you an email notification along with a UPS tracking number and link to follow the shipment online. Please allow 2 business days to receive this notification. Our office is not staffed on the weekends and therefore any orders placed will not be not be processed until the following business week begins.
Large items such as televisions will not be shipped via UPS. They will be shipped via a trucking company and we will notify you of the shipping details via email.
If at any time you have questions please email us at wecare@redtiderelief.org
To obtain the status of an order, enter the confirmation number and click Go!.
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